The Mobility Center / MBTA Travel Training MTM, Inc.

Record last updated 2024/06/26 Comment on this info .Update this info

Narrative

Based on your own needs, the Mobility Center staff are ready to help with a variety of services, including:

• Group and one-on-one travel training 
• Planning accessible trips on fixed route or paratransit service
• Scheduling a RIDE eligibility appointment
• Helping you use your smartphone or computer to check elevator outages and request a rideshare through Lyft or Uber
• Connecting you to more community transportation options

Mobility Center resources are available in-person or virtually and in multiple languages.

Our team will start by asking a few questions about what you’re looking for to help find the service(s) right for you.

Travel Training Services

We offer three types of training to help travelers learn more about the following:

• General safety on the system

• Planning trips

• Reading T schedules and maps

• Boarding and exiting trains and buses

• Buying regular or reduced fare CharlieCards

• Customer and operator responsibilities

• Accessing information about T services online and with apps

Service Types

• Door to Door-Lift
• Door to Door-Nonlift
• Skills Training

Program Type

• Aging
• Transportation

Populations Served

• All Disabilities
• Developmental Disability
• Elderly Person with disabilities
• Intellectual Disabilities
• Physical Disabilities
• Visual Impairment

Ages Served

• 14 - 18
• 19 - 22
• 23 – 59
• 60 +

Languages Spoken

• French
• Haitian-Creole
• Spanish

Accessibility Features

• Able to serve clients in their wheelchair
• Accessible Public Transportation
• Elevators
• Near Public Transportation
• Wheelchair Ramps

Additional Information

• Fees: Free Service, Personal Funds