Medically Complex Residential Services Bay Cove Human Services Inc.

Record last updated 2025/04/15 Comment on this info .Update this info

Contact Information

Bay Cove Human Services Inc.
Contact: Mary Jo Cooper, Vice President of Developmental Services
Email Address: mcooper@baycove.org
Phone: 617-371-3000

66 Canal Street Boston, MA 02114
Area Served: Boston

Map Location Medically Complex Residential Services

Narrative

Bay Cove has extended its continuum of care by providing specialized residential homes with 24-hour on-site nursing staff for people with complex medical needs and physical disabilities.

People who have significant and pervasive medical challenges related to their disability require residences which are fully handicapped accessible. These buildings are often equipped with ramps, fire doors, and sprinkler systems:

  • sufficient space for durable equipment such as Hoyer lifts and track lift systems
  • whirlpool tubs, accommodation for multiple wheelchairs or walkers
  • ample space for assistance by as many as two staff in bedrooms and common areas; expanded laundry facilities
  • adequate storage for medical equipment and supplies

The 24-hour staffing includes skilled nurses who specialize in the medically intensive care of this population. Staff have been provided training in administration of Gastrostomy Tube (g-tube) and Jejunostomy Tube (j-tube) procedures, on-site diabetic management, administration of insulin, and managing 1,500 doses of medication daily.

In addition, a core of adjunct providers who are trained in these clients’ complex needs— including doctors, physical and occupational therapists (PT & OT), and speech/swallow specialists—are available to come to these Bay Cove homes on a regular basis and as needed in emergencies.

Admissions Process

Admission to these programs is limited to referrals made by the DDS Metro Boston Area Office of the Massachusetts Department of Developmental Services. People must also qualify for housing support funding in order to meet rental costs.

Service Types

  • Case Management
  • Group Homes
  • Nursing
  • Occupational Therapy
  • Physical Therapy
  • Socialization Activities
  • Speech Therapy

Program Type

  • Health Care
  • Housing
  • Medical

Populations Served

  • Developmental Disability
  • Intellectual Disabilities
  • Physical Disabilities

Ages Served

  • 19 - 22
  • 23 – 59
  • 60 +

Languages Spoken

  • Cape Verdean
  • Chinese-Cantonese
  • French
  • Haitian-Creole
  • Japanese
  • Other
  • Portuguese
  • Spanish
  • Vietnamese

Accessibility Features

  • Able to serve clients in their wheelchair
  • Accessible Parking
  • Accessible Restrooms
  • Medical Needs
  • Near Public Transportation
  • Services at Home
  • Wheelchair Ramps

Additional Information

  • Accredited By: CARF
  • Fees: Free Service, Medicare
  • Licensed By: DDS